Last Update: Wednesday, April 8, 2020

COMMUNITY FACEMASK REQUEST

For the safety of our community and teammates, Schnucks is encouraging customers to wear a face covering for their nose and mouth while shopping in our stores. Here is a video from Dr. Adams, U.S. Surgeon General, on how to make a face covering with items found around the house.

REUSABLE BAGS NOT ACCEPTED

Beginning April 9, and out of an abundance of caution during the COVID-19 pandemic, we will no longer allow customers to bring reusable bags into the stores. While there are no known cases of the virus being spread through the use of reusable bags, we are taking this extra step as a precautionary measure. Thank you for allowing us to bag your groceries in our paper or plastic bags during this time.

Last Update: Monday, April 6, 2020

ADDITIONAL COURTESY CENTERS REOPEN

We have reopened the Market Place and Godfrey, Il Courtesy Centers. The complete list of Courtesy Centers is linked below, including the most recently opened locations.

Update: Sunday, April 5, 2020

Rug Doctor and Redbox Updates

Rug Doctor rentals and Redbox are temporarily unavailable effective immediately at all Schnucks locations.

Update: Saturday, April 4, 2020

Shopper Limits to Be Implemented April 4: One Shopper Per Household

In a continuing effort to encourage social distancing, starting today, Schnucks began limiting the number of customers inside our stores by asking that there be only one shopper per household when possible.

While it is our hope that customers will understand and abide by this policy, we also recognize that there are situations where it is simply not possible – be it a single parent who has no childcare options, an elderly customer who needs assistance from a friend or relative, or a customer with other needs. Our store teams are being asked to exercise judgment in these situations, in order to ensure that all of our customers are able to complete their shopping trip, while also balancing that with the need to ensure that we are doing all that we can to increase the practice of safe social distancing. Thank you in advance for your understanding. We’re all in this together.

Update: Thursday, April 2, 2020

LOTTERY SALES UPDATE

In an effort to limit cash handling by teammates, and to further promote social distancing by reducing the formation of lines at the courtesy center, Schnucks is temporarily suspending the sale of lottery tickets at our courtesy centers and will also no longer cash winning lottery tickets that are in excess of $300.

Customers wishing to purchase lottery tickets may continue to use the self-service vending machines. Customers who wish to cash winning lottery tickets for amounts greater than $300 should check with their state’s lottery for redemption options.

Thank you for understanding.

Please note that our Bettendorf, IA store will temporarily suspend all lottery sales and redemptions until further notice.

Update: Monday, March 23, 2020

INSTALLING ADDITIONAL PROTECTIVE MEASURES

Beginning Monday, March 23, Schnucks customers will notice additional safety measures being implemented across our stores. Temporary window panels will be installed at our checklanes, pharmacy counters, and operating service counters. These plexiglass barriers will help provide an additional layer of protection for both our teammates and customers. Installation of these barriers will be completed in all stores by Monday, March 30.

As the COVID-19 situation evolves, we will continue to evaluate our protective measures to ensure a safe environment for all.

REFUNDS/EXCHANGES, RAINCHECKS

As we continue to see increased demand for many products, we are not currently accepting exchanges on certain items including, but not limited to, water, toilet paper, canned goods, and antibacterial products. We will continue to offer exchanges or returns on products that do not meet freshness or quality expectations.

We are also not currently issuing rainchecks at this time, due to supplier shortages, and because we cannot guarantee that advertised items will be in stock.

We continue to work closely with suppliers to get items on our shelves as quickly as possible, and we thank our customers for understanding.

SCHNUCKS FLORAL ONLINE ORDER UPDATE

Schnucks Floral will not be accepting online or in-app orders until further notice. Please visit your local Schnucks floral department for cash-and-carry flower items.

Update: Friday, March 20, 2020

SCHNUCKS LOCATIONS IN ILLINOIS WILL REMAIN OPEN

Illinois Governor J.B. Pritzker issued a “stay at home” order for the state of Illinois starting Saturday, March 21 at 5 PM through April 7. Illinois residents will be allowed to leave their homes for some reasons, like exercise, walking the dog, picking up medicine, and shopping for groceries. Schnucks is an essential business and will remain open to serve you. Our Illinois stores are open from 6 AM–10 PM, reserving the first hour of each day – from 6 AM to 7 AM – for shopping by seniors aged 60 and above, and for those who are most at risk of COVID-19. We look forward to seeing you in our stores!

SCHNUCKS PHARMACY HOURS UPDATE

Beginning Monday, March 23, Schnucks in-store retail pharmacies will be open 6 AM – 6 PM on Mondays AND Thursdays so that seniors and those with underlying health conditions can also visit the pharmacy when shopping during the 6 – 7 AM hour. These pharmacies will observe their regular hours all other days.

Please note that this does NOT include the Culinaria pharmacy in downtown St. Louis, the standalone pharmacy in Union, MO or any specialty pharmacy. Hours at these locations will not change.

Update: Tuesday, March 17, 2020

SPECIAL HOUR ANNOUNCED FOR AT-RISK SHOPPERS

Beginning on Wednesday, March 18 and continuing indefinitely, Schnucks is reserving the first hour of each day – from 6 AM to 7 AM – for shopping by seniors aged 60 and above, and for those who are most at risk of COVID-19.

We have heard from many of these customers who have expressed their concern about potential exposure and we want to do what we can to help. By allowing seniors and those who are most at risk to be the first in our stores, we hope we can make it just a little bit easier for them to feel comfortable while picking up the groceries and household items they need. We are asking all of our customers to assist us in supporting those in our communities who are most vulnerable. Thank you for your cooperation and for continuing to choose Schnucks.

COURTESY CENTER OPERATIONS UPDATE

The following Courtesy Center locations will remain open daily and operate from 7 AM – 8 PM and will continue to offer all services, including utility bill payment, money order purchases, wire transfers, and lottery.

Missouri Courtesy Centers that will remain open daily from 7 AM – 8 PM
Affton, 10070 Gravois Road Affton, MO 63123
Arsenal, 5055 Arsenal Street St. Louis, MO 63139
Brentwood, 8800 Manchester Road Brentwood, MO 63144
Bridgeton, 11253 St. Charles Rock Road Bridgeton, MO 63044
Cape Girardeau, 19 South Kingshighway Cape Girardeau, MO 63703
Charbonier, 2183 Charbonier RoadFlorissant, MO 63031
City Plaza, 3431 Union Blvd. St. Louis, MO 63115
Concord Village, 5434 Southfield Center St. Louis, MO 63123
Crestwood, 9540 Watson Road Crestwood, MO 63126
Cross Keys, 13987 New Halls Ferry Road Florissant, MO 63033
Dillon, #20 Gravois Dillon Plaza High Ridge, MO 63049
Dorsett, 2030 Dorsett Road Maryland Heights, MO 63043
Eureka, 245 East 5th Street Eureka, MO 63025
Farmington, 942 Valley Creek Drive Farmington, MO 63640
Fenton, 45 Gravois Bluffs Plaza Drive Fenton, MO 63026
Ferguson, 49 North Florissant Road Ferguson, MO 63135
Florissant, 8200 North Lindbergh Blvd. Florissant, MO 63031
Gravois, 7450 Hampton Ave. St. Louis, MO 63109
Hampton Village, 60 Hampton Village Plaza St. Louis, MO 63109
Harvester, 48 Plaza 94 Drive St. Peters, MO 63376
Jefferson City, 1801 Missouri Blvd. Jefferson City, MO 65019
Ladue, 8867 Ladue Road St. Louis, MO 63124
Lemay, 1032 Lemay Ferry Road St. Louis, MO 63125
Lindell, 4171 Lindell Blvd.St. Louis, MO 63108
Loughborough, 1020 Loughborough Ave. St. Louis, MO 63111
Maplewood, 7355 Manchester Road Maplewood, MO 63143
Mid Rivers, 577 Mid Rivers Mall Drive St. Peters, MO 63376
O’Fallon, 8660 Veterans Memorial Parkway O’Fallon, MO 63366
Overland, 9074 Overland Plaza Overland, MO 63114
Richardson Crossing, 3900 Vogel Road Arnold, MO 63010\
Richmond Center, 6600 Clayton Road St. Louis, MO 63117
Shackelford, 1160 Shackelford Road Florissant, MO 63031
Sierra Vista, 1589 Sierra Vista Plaza St. Louis, MO 63138
South Oaks, 5780 South Lindbergh Blvd. St. Louis, MO 63123
South City, 3430 South Grand Blvd.St. Louis, MO 63118
St. John, 9070 St. Charles Rock Road St. John, MO 63114
Telegraph, 5519 Oakville Shopping Center St. Louis, MO 63129
Twin Oaks, 1393 Big Bend Road Twin Oaks, MO 63021
University City, 6920 Olive Blvd. University City, MO 63130
Water Tower, 1253 Water Tower Place Arnold, MO 63010
Westfall Plaza, 8037 West Florissant Ave. Jennings, MO 63136

Illinois Courtesy Centers that will remain open daily from 7 AM – 8 PM
11th Street, 3134 11th Street Rockford, IL 61109
Alton, 2811 Homer Adams Parkway Alton, IL 62002
Carlyle, 800 Carlyle Ave. Belleville, IL 62221
Cahokia, 1615 Camp Jackson Road Cahokia, IL 62206
Carbondale, 915 West Main Street Carbondale, IL 62901
Centralia, 1129 West Broadway Centralia, IL 62801
Collinsville, 501 Beltline Road Collinsville, IL 62234
East State, 6410 East State Street Rockford, IL 61108
Fairview, 625 Lincoln Highway Fairview Heights, IL 62208
Godfrey, 2712 Godfrey Road Godfrey, IL 62035
Granite City, 3100 Madison Ave. Granite City, IL 62040
Market Place, 1000 Columbia Centre Drive Columbia, IL 62236
Sangamon, 1911 Sangamon Ave. East Springfield, IL 62702
Seven Hills, 907 East US Highway 50 O’Fallon, IL 62269
Rockford Plaza, 2642 Charles Street Rockford, IL 61108

Indiana Courtesy Centers that will remain open daily from 7 AM – 8 PM

Darmstadt, 600 East BoonevillemNew Harmony Road Evansville, IN 47725
Evansville North, 3700 First Ave. Evansville, IN 47710
Evansville West, 4500 West Lloyd Expressway Evansville, IN 47712
Green River, 3501 North Green River Road Evansville, IN 47715
Lawndale, 5000 Washington Ave. Evansville, IN 47715
Newburgh, 8301 Bell Oaks Drive Newburgh, IN 47630