Schnucks Delivers Adds Rewards Points, Expands Curbside Pickup to 30 Stores

NEWS RELEASES   /  6/5/2019

Schnucks Delivers Adds Rewards Points, Expands Curbside Pickup to 30 Stores

Media Contact:

Paul Simon

mediarelations@schnucks.com

314-994-4603

Schnucks Delivers Adds Rewards Points, Expands Curbside Pickup to 30 Stores
Rewards points pay customers back for their purchases

ST. LOUIS, June 5, 2019Schnuck Markets, Inc. today announced that customers can now earn Schnucks Rewards points on all delivery orders. Rewards points can be earned on Schnucks Delivers purchases delivered to a home or business, as well as on Curbside Pickup orders. Earned rewards points will be applied to customers’ accounts within 24 hours of purchase.

Schnucks Rewards pays customers back for their purchases by providing ten rewards points for every dollar spent. After earning 1,000 points, the customer will be rewarded with $2 off a future Schnucks purchase. Customers may redeem rewards as they are earned or allow them to accumulate, up to $500. All redemptions must occur in-store.

In addition to expanding Schnucks Rewards to the Schnucks Delivers platform, the company also announced the expansion of the Schnucks Delivers Curbside Pickup option. The service, which first launched at four stores in late 2018, is now available at 30 stores in metro St. Louis, Cape Girardeau, Mo., and Evansville, Ind. (See the complete list below.)

“We know that busy shoppers are looking for ways to maximize their time, and Schnucks Delivers offers customers the convenience of someone else taking the time to do their grocery shopping for them,” said Schnucks Chief Business Development and Transformation Officer Ryan Cuba. “With curbside pickup, our customers can get their full grocery order without ever having to leave their vehicle and they can quickly resume their day.”

Curbside pickup customers should visit schnucksdelivers.com, select the “Pickup” option, and select a time between 9 a.m. and 9 p.m. After completing their purchase, customers will receive a text message with store parking information and a phone number to call upon arrival. The grocery order is kept in a designated area of the store, with temperature-sensitive items appropriately placed in refrigerators, freezers and hot bags. When a customer arrives for pickup, a Schnucks teammate will deliver the items to the customer’s vehicle.

Schnucks Delivers is a partnership with Instacart. Instacart processing fees on Curbside Pickup orders are waived for Schnucks Delivers Express members and are $1.99 for nonmembers. Through Sept. 5, 2019, customers can use the code “4Curbside” to waive the Instacart Curbside Pickup fee.

*Due to limitations of the Instacart platform, some Schnucks Rewards promotional offers and Schnupons may not apply to Schnucks Delivers orders.

Schnucks Stores Offering Curbside Pickup

Cape Girardeau, Missouri

  • 19 South Kingshighway, Cape Girardeau, Mo. 63703

Metro St. Louis

  • 2811 Homer Adams Parkway, Alton, Ill. 62002
  • 501 Belt Line Road, Collinsville, Ill. 62234
  • 2222 Troy Road, Edwardsville, Ill. 62025
  • 2665 North Illinois Street, Swansea, Ill. 62226
  • 3900 Vogel Road, Arnold, Mo. 63010
  • 11253 St. Charles Rock Road, Bridgeton, Mo. 63044
  • 141 Hilltown Village, Chesterfield, Mo. 63017
  • 6083 Mid Rivers Mall Drive, Cottleville, Mo. 63304
  • 12756 Olive Blvd., Creve Coeur, Mo. 63141
  • 3029 Highway K, Dardenne Prairie, Mo. 63368
  • 12332 Manchester Road, Des Peres, Mo. 63131
  • 245 East 5th Street, Eureka, Mo. 63025
  • 45 Gravois Bluffs Plaza Drive, Fenton, Mo. 63026
  • 13987 New Halls Ferry Road, Florissant, Mo. 63033
  • 8037 West Florissant Ave. Jennings, Mo. 63136
  • 10233 Manchester Road, Kirkwood, Mo. 63122
  • 101 Civic Center Drive, Lake Saint Louis, Mo. 63367
  • 9074 Overland Plaza, Overland, Mo. 63114
  • 6600 Clayton Road, Richmond Heights, Mo. 63117
  • 1950 Zumbehl Road, St. Charles, Mo. 63303
  • 4171 Lindell Blvd. St. Louis, Mo. 63108
  • 4333 Butler Hill Road, St. Louis, Mo. 63128
  • 5055 Arsenal Street, St. Louis, Mo. 63139
  • 1060 Woods Mill Road, Town & Country, Mo. 63017
  • 8650 Big Bend Blvd., Webster Groves, Mo. 63119

Evansville, Indiana:

  • 4500 West Lloyd Expressway, Evansville, Ind. 47712
  • 5000 Washington, Ave., Evansville, Ind. 47715
  • 600 East Booneville-New Harmony Road, Evansville, Ind. 47725
  • 8301 Bell Oaks Drive, Newburgh, Ind. 47630

About Schnucks
Founded in St. Louis in 1939, Schnuck Markets, Inc. is a third-generation, family-owned grocery and pharmacy retailer committed to nourishing people’s lives. Schnucks operates 117 stores, serving customers in Missouri, Illinois, Indiana, Wisconsin, and Iowa, and employs 14,500 teammates. According to Forbes’ 2018 rankings, Schnucks is the 168th largest privately-owned company in the United States and the 16th largest privately-owned grocer. Schnucks is committed to helping communities thrive and as a champion for reducing hunger, the company annually donates more than $13 million in food to pantries that help those in need. Follow Schnucks on Facebook: www.facebook.com/schnucks.

Schnucks Curbside Pickup Q&A

Q. How is Curbside Pickup different than Schnucks Delivers home delivery?
A. Instead of being delivered to a customer’s home or business, Schnucks Delivers Curbside Pickup customers have their order delivered to their vehicle in the store’s parking lot. The online shopping experience for our customers is the same with one exception – customers who wish to use Curbside Pickup at one of the 30 stores will select “pickup” rather than “delivery.”

Q. How does the pickup process work?
A. Once a customer places a Curbside Pickup order, the customer will receive a text message with instructions on where to park at the store and what phone number to call once they arrive. (The phone number is also listed on a sign at the designated customer pick up parking spaces.) Once the customer calls the number, a Schnucks teammate will deliver the order directly to the customer’s vehicle.

Q. Is there a fee to use Curbside Pickup?
A. Instacart processing fees are waived for Schnucks Delivers Express members and are $1.99 for nonmembers. Through Sept. 5, 2019, customers can use the code “4Curbside” to waive the Instacart Curbside Pickup fee.

Q. How do you make sure that my groceries stay in the proper temperature range?
A. Temperature-sensitive items are kept in specifically designated refrigerators, freezers, and hot bags.

Q. Can you order anything through Curbside Pickup?
A. Most products throughout the store are available, however, there are a few exceptions including liquor, pharmacy prescriptions, select over-the-counter medications, greeting cards, and special order products such as party trays, floral arrangements, and sheet cakes. There is a $10 minimum purchase for all Curbside Pickup orders.

Q. Will you continue expanding Curbside Pickup to additional stores throughout the five states you serve?
A. Schnucks is excited to now offer this service at 30 stores and we will continue to evaluate markets and stores for future expansions.

Q. Who do customers reach out to with questions?
A. For help with the Instacart platform or with your online order, visit schnucksdelivers.com/help to view answers to frequently asked questions. You may also email help@instacart.com or call 1-888-246-7822. For questions unrelated to online orders, contact Schnucks Customer Care by visiting schnucks.com/contact-us/.

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