Product Recalls


Refunds are accepted within 10 days of purchase. All refunds will be returned in the original form of payment at time of purchase.

  • Please purchase only what you need. Exchanges or returns will not be accepted on products that are purchased in overabundance.
  • A receipt (paper or eReceipt through our Schnucks Rewards app) is required for any returns totaling over $10.
  • Seasonal merchandise may be ineligible for an exchange and/or refund.

Freshness Guarantee: We will gladly exchange or return perishable items if there is an issue related to quality or freshness. For all other perishable returns, once the item has left the store, we are no longer able to guarantee the safety of the product and therefore, we are unable to accept a return for that item.

Other refund exclusions may apply, including, but not limited to, gift cards and money order sales.

Temporary Return Policy

Effective 9/9/20

We continue to offer exchanges or refunds for any product that does not meet our freshness guarantee as per our return policy as published on our website.

Please purchase only what you need. For the safety and health of our customers and teammates, no other product returns or exchanges are accepted at this time. This allows us to ensure the safety and quality of all products offered in our stores.

We appreciate our customers’ understanding as we focus on ensuring a safe shopping experience for our customers and a safe work environment for our teammates.